Your information is safe
Tkbit never sells your personal information to third parties.
SSL Secured
All data is protected with 256-bit SSL encryption.
Introduction to Roles & Policies
Tkbit ("we", "us", or "the platform") is an online gaming and betting platform based in Bangladesh. We place the highest importance on our members' privacy. This Privacy Policy ("Policy") describes how tkbit collects, uses, and safeguards your personal information.
By using our services through the tkbit website, mobile app, or any other channel, you are agreeing to this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.
If you have any questions about this Policy, you are welcome to contact our support team directly. We are always ready to assist you.
Applicability
This Policy applies to all tkbit services, products, and platforms.
What information we collect
Tkbit collects several types of information. Some is provided directly by you, while some is collected automatically.
Tkbit collects only the information necessary to provide its services — nothing more.
Purpose of Data Use
Tkbit uses your information for the following specific purposes:
- Account management: To create, verify, and secure your account.
- Service Delivery: To manage gaming, betting, deposit, and withdrawal services.
- Identity Verification (KYC): For legal compliance and fraud prevention.
- Customer Support: To address your complaints, questions, and requests.
- Security Verification: To detect and prevent fraudulent activity.
- Legal compliance: To comply with obligations imposed by government or regulatory authorities.
- Platform Development: As analytical data to help improve the quality of our services.
- Responsible Gaming: To detect excessive gaming and provide support to members.
Marketing Communications
We do not send promotional messages without your consent. You can unsubscribe at any time.
Cookies & Tracking Technologies
Tkbit uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.
Types of cookies tkbit uses:
- Essential Cookies: Essential for the platform's core functionality. Disabling these cookies will prevent the site from working properly.
- Functional Cookies: To remember your preferences and settings, such as your language selection.
- Analytics Cookies: Collects anonymous data to help us understand how the site is used.
- Security Cookies: For login session management and fraud prevention.
You can manage cookies through your browser settings. Please note that disabling cookies may limit certain features of our service.
Data Sharing Policy
Tkbit never sells, rents, or shares your personal information with third parties for commercial purposes. However, certain information may be shared with trusted partners in specific circumstances:
- Payment Providers: Necessary information to process deposits and withdrawals is shared with bKash, Nagad, or other payment providers.
- Technology Partners: Limited data may be shared with game providers and technology companies for platform operations.
- Legal obligations: Information may be disclosed in response to a court order or lawful request from a government authority.
- Fraud Prevention: Information may be shared with security agencies to investigate suspicious activity.
Our commitment
Third parties with whom data is shared are held to the same privacy standards as we are.
Data Security Methods
Tkbit employs multiple layers of protection in line with the highest industry standards to keep your data secure:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Data Encryption: Stored sensitive data is kept in encrypted format.
- Access control: Only authorized tkbit staff may access data on a need-to-know basis.
- Regular Security Testing: Regular security audits are conducted by independent third-party experts.
- Two-Factor Authentication (2FA): OTP verification for added account security.
- AI Security: Suspicious activity is identified using artificial intelligence.
- Server Security: Our servers are housed in high-security data centers.
While we strive to maintain the highest level of security, no digital system is 100% secure. Please keep your account password strong and never share it with anyone.
Your responsibilities
If you suspect unauthorized access to your account, change your password immediately and notify us.
Your data rights
As a tkbit member, you have several important rights regarding your personal information. We fully uphold these rights:
To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 days.
Please note, however, that we may be required by law or security obligations to retain certain data, in which case complete deletion may not always be possible.
Data Retention Period
Tkbit retains your information only for as long as necessary. Retention periods vary depending on the type of data:
- Account information: While the account is active and for a minimum period after closure 5 Years onwards.
- Transaction Records: Financial records 7 Years retained (legal obligation).
- Gaming History: After account closure 3 Years onwards.
- Communication Records: Customer Support Conversations 2 Years onwards.
- Log Files: Security Logs 1 Year onwards.
After the specified retention period, data is securely deleted or anonymized.
Protection of Children & Minors
Tkbit's services are fully 18 Years of Age or Older for individuals. We do not knowingly collect any information from minors.
If we discover that a minor is using our platform, the account will be immediately suspended and all associated data will be deleted.
A note for parents
If your child has accessed tkbit without your knowledge, please contact us and we will act promptly.
Changes to the Privacy Policy
Tkbit may update this Privacy Policy from time to time due to legal changes, new technologies, or improvements to our services.
- Members will be notified in advance of any significant changes.
- The date of any changes can be found in the "Last Updated" date at the top of the policy.
- Continued use of our services after any update will be considered acceptance of the revised Policy.
Visit this page regularly to stay up to date with our latest policy.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. tkbit takes all privacy-related requests seriously.
- Email: [email protected]
- General Support: [email protected]
- Live Chat: Click the chat button on any page of the platform.
- Response Time: Within 30 business days.
Quick Help
For urgent privacy matters, contacting us via Live Chat will get you the fastest response.